It's ok - Inbound Phone Associate AnswerPlus Employee Review

3.0
27 Feb 2024
Recommend
CEO approval
Business outlook

Pros

It's ok work from home, kind of boring mundane. Did inbound calls for a charity and callers were annoying, same thing over and over again. Tax season is a nightmare with people asking for their tax receipts and not enough staff to take calls. Interactive fun at Christmas and a $50 Christmas bonus from the owner. It's not the worst work form home job.

Cons

There's job security if they like you, they expect more with no real incentive don't expect good raises even with work promotion. Shift supervisor had alot of work to do and only made .25 cents more then regular full time employees. Not great motivation to stick around and grow with the company. You have to be friends with the operations manager to get ahead.

Explore other reviews about AnswerPlus

5.0
8 Oct 2023
Recommend
CEO approval
Business outlook

Pros

The ability to work independently nearby with a team.

Cons

Non stop calls, high volume.

2.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

It’s extremely easy work. You just have to be able to spell correctly & have decent grammer.

Cons

it’s a dead end job. Only take this job if its your last resort.

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