Pros
Really the only pro's this place has to offer anyone is that they pay for your licensing.
Cons
So many cons its hard to find a place to start. I've been with this company for more than a decade. And I will say that back then it was such a fantastic place to be. But thats the past. Let's start with the newest version of the compensation plan. Or lack there of I could say. They took away the retention bonus that you received monthly. Which is a huge blow for people that write clean business. The point system that they go by is an absolute joke. With actually a few more policies written at this point in the month than the previous month on the old plan, I am at les than half the bonus amount that I was before. On top of that if you do have any policies cancel now they actually take points (money) away from you. So comp plan is a disaster. Now lets talk about what they call your SOMS goals. So first of all, you should look at the very different definitions for the words goal and quota. Because what they have here is definitely not goals by definition but quotas. Because if you dont hit your "goals" (which are quite lofty by the way) you are going to get gone. Just call it what it is. A goal should be something to look forward to and celebrate. Not something that is mandated. Like I said, its a quota not a goal. Now lets talk about micromanaging. Since this company has been fully taken over by Allstate now, it has become just unbearable. I've truly never seen anything like it. Even your breaks are scheduled now. So whatever you do, don't have to use the bathroom outside of your break times. You get two fifteen minute breaks per day. You have to take all fifteen minutes at a time. So like I said don't have any stomach issues. And don't drink too much water and have to use the bathroom outside of those scheduled times. And no, I'm actually not kidding about that. Every single part of your day has to be scheduled. There are no excuses or exceptions. They also are very heavy on call scripting. Which takes away any sort of humanity to the whole process. The call volume is also not very good. The wait times between calls are far longer than they were even 5 years ago. But remember during those wait times you had better not need to use the bathroom or anything at all because you have a schedule for that. And you definitely can't afford to miss a call. You'll get yourself in trouble for that as well. To be honest, there are far more cons to go and my fingers will be done for before I get through the rest of them. There is a reason that very good agents that have been here for a long time are looking to get out. I am as well. I don't have much longer here. The job market in the insurance business is far too wide open for anyone to stay here. So do yourself a favor and stay far far away from this place.
