Call center - Anonymous employee Ancestry Employee Review

4.0
13 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly and helpful environment, reasonable hours, management tries working with your schedule if you are student. Regular meet ups with manager to evaluate your progress. Good company values.

Cons

Micromanagement with some supervisors. Few mins late from break and manager went searching agents sometimes. Required to know a bit of everything across departments with little or quick training.

Explore other reviews about Ancestry

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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