Pros
Compensation and benefits are competitive. Smart coworkers, great place to work with and learn from talented people. Diverse projects. Nice office
Cons
1- Work–life balance is essentially nonexistent. Taking time off often means working at 100% or more afterward to meet utilization targets. Many people work on holidays and hesitate to use PTO because of the workload consequences. 2- Client timelines can be unreasonable. Teams routinely work around the clock to meet deadlines that should have been pushed back or scoped more realistically. 3- Staffing driven by favoritism rather than ability. Introverts or those who prefer focusing on doing good work rather than networking struggle to get staffed. Networking time doesn’t count toward utilization, but not doing it harms your ability to find cases. The weekly staffing survey is a joke, being honest about availability risks being labeled a low performer, which further reduces staffing chances. 4- Toxic blame-oriented culture. Being kind or collaborative is often interpreted negatively. If you offer help, it can be seen as overstepping or “stealing” leadership. If you’re overloaded and can’t take more work, it’s viewed as lacking ownership. People who are nice frequently end up with the undesirable tasks or difficult clients others avoid. 5- Unrealistic case budget and underreporting. Case managers impose time limits on tasks or discourage reporting all hours when budgets are tight. Many team members underreport time to please managers, which directly hurts their own utilization metrics.