Probably a better company to join early in your career and work your way up - Anonymous employee Amtrak Employee Review

2.0
27 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fantastic benefits, PTO, and compensation. They have an incredible focus on transit safety in ways that go above and beyond anyone's expectations.

Cons

Very poor onboarding. If you are not familiar with the transit industry, your head will spin. If you've worked in the transit industry for a while like I have, it's still extremely difficult as Amtrak has their way of doing things. Difficult to track down information or the people who can help prodive what you need. It's common to reach out to someone on a subject where you need information, only to have them pass you on to someone else, and this process may eventually have someone pass you back to where you started. Instead of hiring multiple people for complementary roles, Amtrak hires individuals for one roll and then stretch that employees' scope of work to do both. While Amtrak provides incredible benefits and offers more PTO than any company I've worked for, you'll be lucky if you get to use half of your PTO.

Explore other reviews about Amtrak

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very great company to work for! Great Job Stability and good benefits.

Cons

May be difficult to move up the ladder. Promotions within aren't very common.

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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