Lackluster Company: lacks innovation, etihics and employee value. - Anonymous American Tower Employee Review

1.0
22 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Compensation and benefits is the main objective keeping current employees in their positions. Stocks, bonus, holidays and once you hit 6-years full vacation are the main positives. Usually collaboration amongst your own team mates is positive.

Cons

Directors, managers and upper management do not listen to concerns and process improvements that the core groups who majorly contribute to the companies success. The core values the company "exhibits" are of face value only to maintain a corporate structure. Many have witnessed situations where one employee on a team is an issue and causes others to loose privileges and other benefits instead of holding the individual responsible. HR pushes things "under the rug" there are managers and employees who are never held accountable for their actions, lack of contribution, quality work, poor leadership, negativity and rudeness and even retaliation against people who stand up for themselves or try to involve HR over serious issues. Sadly a lot of issues go unreported due to fear of losing your job. The Corporate office in Boston is completely disconnected from other offices, decisions are made involving processes and procedures without cross-functional understanding which severely affect day to day operations. Data quality is extremely poor between the main office and other teams leaving others to "clean up others work" and told "It is easier for you to fix than us" Teams are often "put down" during conference calls by the VPs despite their continued hard work and effort to preserve the data quality and enhance customer experiences with the company. There is little room for advancement and politics are required to move up. Attempts to realign groups have failed, this company is striving for the top position but not realizing the value and commitment of the lower ranks.

Explore other reviews about American Tower

5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Competitive Pay Package -Opportunity to Grow - Supportive Management

Cons

-Can't think of any cons

3.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, it’s not the worst place to work, but there are several shortcomings the company needs to address. The biggest positive is the people — about 95% of the team was great to work with and genuinely trying to do their best for the company and for themselves. The 401(k) match is strong, though it does require several years of employment before fully vesting. The overall benefits package is average — not exceptional, but generally decent.

Cons

Below‑market compensation and less‑than‑desirable annual raises and bonuses. Increases at the time of promotions were often limited due to a lack of employee leverage. Long‑term employees were not brought up to market rates, while new hires frequently came in earning more than those with tenure and proven performance. Subpar HR team — they are focused solely on protecting the company rather than supporting employees. Unfair practices regarding hybrid and remote schedules. Many employees are allowed to work remotely while the company preaches to the rest that remote work is not an option. Even individuals on the same team or within the same department are given different arrangements. Senior staff are often granted privileges that their direct reports are denied. They heavily preach cost‑cutting, yet allow certain teams to be wasteful and fund perks or community engagement events that fall short of their goals and misuse resources.

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