Disconnect in Management; Company makes A LOT of money, but also wastes much due to bad processes and poor Management - Manager American Tower Employee Review

1.0
25 Aug 2017
Recommend
CEO approval
Business outlook

Pros

For the most part great people

Cons

Base Salaries typically below industry norm. Executive Management out of touch with teams 2 tiers below. Last manager had the WORST Management style ever! Micromanaged and treated employees like infants. Unable to visualize bigger picture and processes, and unable to visualize down stream impacts of her poor decisions. Said Manager was unproductive and clueless of impact. For a company who's motto is "Hire good people and Empower them" this manager is absolutely clueless and unproductive. Once heard someone refer to this person and the team as "an abused dog still loves it's owner" Manager's advancement through company was via longevity not performance. Sad.

Explore other reviews about American Tower

5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Competitive Pay Package -Opportunity to Grow - Supportive Management

Cons

-Can't think of any cons

3.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, it’s not the worst place to work, but there are several shortcomings the company needs to address. The biggest positive is the people — about 95% of the team was great to work with and genuinely trying to do their best for the company and for themselves. The 401(k) match is strong, though it does require several years of employment before fully vesting. The overall benefits package is average — not exceptional, but generally decent.

Cons

Below‑market compensation and less‑than‑desirable annual raises and bonuses. Increases at the time of promotions were often limited due to a lack of employee leverage. Long‑term employees were not brought up to market rates, while new hires frequently came in earning more than those with tenure and proven performance. Subpar HR team — they are focused solely on protecting the company rather than supporting employees. Unfair practices regarding hybrid and remote schedules. Many employees are allowed to work remotely while the company preaches to the rest that remote work is not an option. Even individuals on the same team or within the same department are given different arrangements. Senior staff are often granted privileges that their direct reports are denied. They heavily preach cost‑cutting, yet allow certain teams to be wasteful and fund perks or community engagement events that fall short of their goals and misuse resources.

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