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American Red Cross

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Account Manager - Account Manager American Red Cross Employee Review

2.0
17 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Job with a vital mission. Opportunity to work with a wide range of people; people who will inspire you both internally and externally.

Cons

Business decisions of the organization create conflict within the depts that need to work together. Recent changes don't serve the greater purpose of those who support it.

Explore other reviews about American Red Cross

5.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, ability to choose healthcare provider, merit awards

Cons

Lack of transparency from leadership, favoritism towards those in their leadership programs

2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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