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American Red Cross

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Difficult work but great mission. - Collections Specialist II American Red Cross Employee Review

2.0
20 May 2011
Recommend
CEO approval
Business outlook

Pros

Great mission, mostly great co-workers, nice donors, excellent training, union representation, comparable pay to other phlebotomy jobs, great entry level opportunity, amazing volunteers

Cons

Long shifts sometimes in excess of 12 hours, not for anyone with a family, medium to heavy manual labor required almost daily, management treats with disdain, lack of communication, poor benefits outside traditional medical, lack of recognition for good work, cliques and favoritism, unrealistic expectations.

Explore other reviews about American Red Cross

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote hours, supportive team that treats volunteers as contributors rather than interns, and a low-pressure environment

Cons

Tooling is limited compared to corporate environments — primarily Excel-driven, so you won't get exposure to modern BI stacks (Power BI, Tableau, Snowflake) unless you bring them in yourself. Data sources are inconsistent (legacy .xls files, manual exports requiring conversion), so expect clean-up work.

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