Good job, lack of communication - Collections Specialist II American Red Cross Employee Review

Employees aren't disciplined for poor work ethic, being unprofessional or treating other employees poorly. You have job security because people who have been there for a long time can get away with just about anything and keep their job. Management would rather pacify you by saying they will fix something, but it never gets done. As a result, morale is poor and there is quite a bit of turnover. Work-life balance in non-existent. If I didn't have so many years invested and wouldn't take a huge cut in pay, I would have left years ago.