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      American Red Cross reviews

      Not what I thought it would be - Anonymous employee American Red Cross Employee Review

      2.0
      14 May 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Working within the community meeting new people and helping people in need. It was a great chance to get to know people from different backgrounds, work with volunteers and provide assistance to people in need.

      Cons

      There was a lot of gossip and in fighting between different employees and departments. People would often talk about one another behind their backs and had small groups or cliques. The various chapters through out the region often resented the central office because it was where the majority of the employees were housed and felt that most of the resources were centered around the regional office. Employees would often speak badly about one another to volunteers who would often spread this gossip to one another. This created a tense relationship between volunteers and employees. It was not an enjoyable environment to work. The thing that made the time worthwhile were the volunteers and few employees that were genuine and attempted to stay above the fray when it came to gossip.

      avatar
      American Red Cross Response
      12y
      Thank you for review. We are happy to hear that you enjoyed meeting, interacting with, and assisting those in need in your community.We are also sorry to hear of the issues you encountered in your workplace. Open, honest communication is important in any workplace environment, and is something that we hope to foster by encouraging employees to speak directly with their managers about their concerns. Our HR Advisors and our Concern Connection line are also available resources; the contact information for these may be found on our intranet site. Thank you for your feedback.

      Explore other reviews about American Red Cross

      5.0
      30 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great humanitarian mission, non profit

      Cons

      None, great place to work

      1
      2.0
      15 Mar 2026
      Disaster program specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

      Cons

      You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

      2
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