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American Red Cross

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Donor Collection Assistant - DCA American Red Cross Employee Review

5.0
22 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Rewarding Position, Manager Nice And Accommodating

Cons

Challenging Some employee hard to work with

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American Red Cross Response
12y
Thank you for your review! Nothing makes us happier than hearing that our employees find their work rewarding. We are also thrilled that you have had a great experience with your manager. It is very important to us to foster positive relationships in the workplace, and we hope that you feel free to address your concerns directly with your coworkers or manager, if appropriate.

Explore other reviews about American Red Cross

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great humanitarian mission, non profit

Cons

None, great place to work

1
2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

2
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