Punished for deferring - Phlebotomist American Red Cross Employee Review

Employees work activities are calculated and percentages are used to guide evaluation and discipline. If a employee defers a patient for too low hemoglobin, that goes against the employee. That also applies to donor diseases, travel risk, anything that defers the patient from donating. If a donor passes out and the needle needs to be pulled before a full bag is collected it's considered "quantity not sufficient" and it counts against the phlebotomist. Bleed too slow > 14 minutes and it counts against the phlebotomist. A deferral rate of >2% or a QNS of >2% will get a employee in trouble. Spend some drives at a high school and you can hit that mark in one day, it absolutely ruins someone's good stick and deferral average. Employees hate working high schools for that reason. Avoid the job, it's not worth the hours on the road, time away from family and having to put up with crappy management.