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American Electric Power

Engaged employer

High Pay Can’t Compensate for Toxic Culture and Lack of Representation - Anonymous employee American Electric Power Employee Review

1.0
20 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay was competitive but that is all

Cons

There was a clear lack of minority representation, which was evident and disappointing for those who value a diverse work environment. The office culture was highly competitive and adversarial, with a hostile mentality that permeated interactions. It wasn’t uncommon to feel targeted or undermined, even by those outside of your department, leading to a toxic atmosphere. I experienced a lack of inclusivity and microaggressions during interactions with some coworkers, which created an unwelcoming environment. This significantly impacted my comfort level at work and ultimately led me to avoid engaging with certain colleagues. The company initially offered work-from-home (WFH) flexibility, which helped to mitigate some of the cultural issues. However, the decision to revoke WFH without a clear explanation created additional stress and dissatisfaction. It felt as though the preferences of certain employees were prioritized over broader employee well-being. There seemed to be a strong prevalence of hiring through personal connections, with little emphasis on building a diverse workforce. It contributed to a homogenous culture that may not appeal to those who are looking for a more inclusive and progressive workplace. Staffing issues were persistent throughout my time there. The team was consistently understaffed, which negatively impacted productivity and morale.

Explore other reviews about American Electric Power

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very laid back. Minimal oversight. Great managers.

Cons

Slow growth opportunities, just have to wait for people to retire.

1
2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Our team is genuinely one of the company’s greatest strengths. People consistently show up for each other, whether someone has a question, needs guidance, or just needs a second set of eyes. There’s a real sense of kindness and collaboration here — everyone jumps in without hesitation, and it creates an environment where you feel supported, valued, and able to do your best work.

Cons

One of the biggest challenges is the lack of formal training when you start, which makes it difficult to feel fully prepared in your role. Management is often busy and not always available when questions come up, so getting timely guidance can be inconsistent. Processes and directions also tend to shift quickly — announcements are made, and then expectations change shortly after, which creates confusion. At times, upper leadership communicates in a way that feels more like talking at employees rather than engaging with them, and concerns raised by staff can be overshadowed by comments about leadership bonuses or priorities that don’t align with what employees are asking for.

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