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American Auto Shield

Engaged employer

Do not work for this company - Automotive Claims Adjuster American Auto Shield Employee Review

1.0
16 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Provides equipment. Breaks. CMS is a good program. Work from home.

Cons

Only will be promoted if you are a woman. Lunches are very short. Keep losing great employees to better companies. To strict on phone times. No time to get work done properly. Employees hang up on RFs due to long claims with no recourse. To many changes to company that do not make an impact from prior. Team Leads in positions that should NEVER be in a leadership position.

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American Auto Shield Response
2y
Thank you for your review. AAS is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on an employee’s protected class. We take these allegations seriously and will conduct an internal investigation based on this review and make reasonable efforts to ensure AAS practices comply with state and federal employment laws. We appreciate you bringing this to our attention. Again, thank you for your feedback.

Explore other reviews about American Auto Shield

5.0
2 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

1
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