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      American Auto Shield

      Engaged employer

      American Auto Shield reviews

      Good people, bad company service - Claims Customer Service Representative American Auto Shield Employee Review

      3.0
      19 Nov 2021
      Claims customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Hours and nice M-F gig.

      Cons

      Horrible services offered to customers.

      avatar
      American Auto Shield Response
      4y
      Thank you for sharing your feedback. We really pride ourselves on being able to provide first-class service to all of our contract holders. We will be sharing your feedback with our Service Department.

      Explore other reviews about American Auto Shield

      5.0
      2 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work with company culture.

      Cons

      The CEO at the time needed to be more engaged and transparent

      2.0
      13 Apr 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people at the entry and mid-level

      Cons

      upper management is out of touch and only looks at the bottom line for Car Shield

      1
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