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American Auto Shield

Engaged employer

Good company to work for. - Customer Service Representative American Auto Shield Employee Review

4.0
20 Oct 2021
Recommend
CEO approval
Business outlook

Pros

AAS is a good company to work for, they have competitive pay rates. They are always looking to promote within. Working at home is always a plus. My TL is Amazing, and knowledgeable.

Cons

The cons are unhappy customers due to slow moving claims.

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American Auto Shield Response
4y
Thank you so much for all of your feedback! We really take great pride in being able to provide a competitive compensation package, enriching benefits package and offering the ability for our employees to work remotely. Really appreciate your suggestion regarding our claims process and will be sharing with our Service Department. Thank you for all you do on behalf of American Auto Shield and helping provide the best experience for all of our contract holders!

Explore other reviews about American Auto Shield

5.0
2 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

1
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