Good work-life balance but heavy workload - Service Coordinator CHC AmeriHealth Caritas Employee Review

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, you can schedule your own visits, work life balance is good. Yearly raises plus a yearly bonus

Cons

Heavy workload, caseload size can range from 50-70. Multiple responsibilities for one role.

Explore other reviews about AmeriHealth Caritas

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great PTO benefits from day one Multiple other optional benefits from day one as well 401k match benefits

Cons

Flexibility should be a little more flexible as there are multiple shifts available

1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Insurance is good if you want to pay 700 a month or two people

Cons

The overall environment of this department is horrible. The management does not care about you at all. You could ask questions and they will blatantly ignore you. It does not matter if it's email or teams. They do not train you correctly but want you to process 50+ authorizations per day. They do not care if you have a family emergency you will get an occurance. You cannot make your time even if it's the beginning of a pay period (you'll get an occurance if your late at all) They do not care! They allow extremely micromanagement and expect almost 3% error rate otherwise you aren't meeting expectations even if you are in all other areas.

2
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