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Amazon Web Services

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If you don't look after your staff, your customers will suffer - Sales Amazon Web Services Employee Review

1.0
1 Jul 2024
Recommend
CEO approval
Business outlook

Pros

If you get into a team with a good manager, you'll manage to survive and get through the day 2 culture.

Cons

APJ Management have basically destroyed the entire region. The problem is, they actually think they've done a great job. Because a company or region is more profitable under new leadership, doesn't mean it has been a success. If it's at the expense of employee satisfaction, then trust me, your customers are not being looked after. I believe it was Richard Branson who once said looking after your customers is easy - Simply look after your staff, and the rest will take care of itself. AWS needs to learn from this, because the new APJ Leadership are completely clueless. Also, please stop harping on about Day 1. There is nothing Day 1 about AWS APJ. Everything is 100% Day 2. Everything is a tick the box exercise. Everything is being managed from a spreadsheet by the powers above who simply look at metrics, and have no idea on the actualities on the ground that the sales people and staff face. Work on making life easier for your staff, not harder for the sake of ticking a box.

Explore other reviews about Amazon Web Services

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid/ Fully remote depending on the team you get in.

Cons

Sometimes gets hectic in the beginning but you would start liking it the more you get used to it.

4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Operated in systems that had real scale, operational constraints, and production consequences.

Cons

Working at Amazon Web Services gave me strong exposure to distributed systems, operational ownership, and production-scale infrastructure, but there were definitely tradeoffs as well. One downside was that, like many large organizations, ownership could become fragmented. You often own a subsystem or workflow rather than an entire product end-to-end, which can limit exposure to broader architectural decision-making unless you deliberately seek it out. There was also significant process overhead. Design reviews, operational processes, dependency coordination, and organizational alignment were valuable for learning rigor, but they can slow iteration compared to smaller engineering teams. Another challenge is that large internal ecosystems can abstract away infrastructure complexity. AWS has extensive internal tooling, deployment systems, and operational platforms, which are powerful, but some of that experience does not transfer directly outside the company. I also found that operational work could dominate engineering time at points. Handling production issues, retries, integration failures, and on-call responsibilities teaches reliability engineering well, but it can reduce the amount of time spent on deeper technical exploration or greenfield development. Finally, there is the perception aspect. AWS is a strong name, but experienced interviewers know there is wide variance between teams and roles. The company name opens doors, but ultimately you still need to demonstrate technical depth, ownership, and strong engineering judgment independently of the brand.

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