Used to be a great job-Now unstable hours and pay - Courier Amazon Flex Employee Review

3.0
22 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Great for side money. Very independent, which I love because I enjoy driving around and listening to music. Great money-if you can get the hours. Used to be a lot easier getting shifts, and I am hopeful that they will figure out a system that works better for us.

Cons

I used to be able to work full time and make enough money to pay all my bills. Now I can hardly even get 10-15 hours a week, To get shifts, you have to constantly have to refresh the screen on your phone using both hands. They only drop 2 hour blocks at a time-up to 4 hour blocks. The shifts drop in a split second before they are taken, so its a constant battle trying to grab it. I have refreshed my screen for 10 hours and only was able to work 4 hours. So my whole day was given to refreshing the screen, instead I could have been running errands or having a social life for once. Draining!!

Explore other reviews about Amazon Flex

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good time slots available from time to time

Cons

Cant think of any right now

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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