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Amalgamated Bank

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Pay crazy - Inbound/Outbound Call Center Representative Amalgamated Bank Employee Review

3.0
22 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Never make 40 hours only 35 because they focus on work life balance

Cons

Union and things that taken out no matter how much you make it doesn’t even help with your pay

Explore other reviews about Amalgamated Bank

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment - gained full support from both Trust and Compliance team; new ideas were welcomed; closer relationship with higher ups; some of the work I did was used for executive reporting

Cons

It took some time to adjust to the program (systems) used by the bank

1.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

* Mission-driven culture * Strong Social values and community orientation * LGBTQ+ inclusion and diversity efforts * Environmental/sustainability focus * Family-oriented atmosphere in some branches

Cons

* Outdated/manual operational processes *Communication gaps between leadership and frontline employees * Reactive management style *Inconsistent training and operational standardization * Heavy scrutiny and micromanagement concerns in retail operations

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