Friendly Environment in which to grow - Senior Compliance Officer AmTrust Employee Review

4.0
27 Mar 2025
Recommend
CEO approval
Business outlook

Pros

People - they are all friendly and approachable. Open door policy - all the SLT are approachable and give up their time for you to talk to. Speaking up policy - The business is open to allowing you to be heard and have your opinion on things you might see not working well. Modern office and facilities in the London Office and the Nottingham Office are also moving to brand new offices which they deserve, This will hopefully provide a better working environment from them to grow in.

Cons

Too many meetings, too many fingers in too many pies. definitely a place they could focus on and get the balance right. There seems to be a committee for each function of the business. if this was improved they might see more efficiencies in the output of the hard work that goes into making the business rock. Hot Desks, each desk is treated as a hot desk, and combined with the clear desk policy gives you a cold office which is odd for a company that boasts a family network, but doesn't allow you to have your own desk and give you that feeling of belonging. This also makes working collaboratively tricky when sometimes your own colleagues aren't sitting within their own team. US owned firm so some overarching policies can seem clunky as not always in tune with the local countries legislation. Another con is the London HQ doesn't have enough toilets. 3rd floor had approx 100 employees and only 5 toilets for each gender.

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AmTrust Response
1y
Thank you for taking the time to leave a review. We appreciate you sharing your experience.

Explore other reviews about AmTrust

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible and has a good community. It prides itself on bettering itself and its employees. Already have learned a lot in my first three weeks

Cons

Some employees could use better communication

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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