Absurd expectations and no work life balance for Store Leaders. Nepotism and generalized favoritism is an issue. Upper management is not consistent in their support and can be very condescending while HR can be unheard of. The company VOG or "secret shopper" program is extremely unrealistic and does not coincide with business model or needs. The company hides behind the fact they pay well and their awesome mission statement to gloss over any negativity, unrealistic expectations and fostering an unhealthy work life. Be prepared to work more than you're scheduled as an ASL and especially SL roles!