Dependable and consistent work - Customer Service Representative Alpha Plastics Employee Review

Great team and positive atmosphere

Unfortunately they were purchased recently and no longer their own company

Decent 401k match Occasional catered lunches

Poor Management - In the 2 years I worked there all three managers I had were brought it from outside the company and had terrible people managing skills and did not do the job themselves which makes it hard for them to help with when it is needed. When the positions were open long time 5+ year CSR team members applied but were told by management that "they were not qualified" Terrible work life balance - You are forced into one of three time slots and will not get a new time slot until there is a position open. All CSR members have to clock in and out. There is a point system setup that will hurt you if you leave early or come in late for any reason. Any points will hurt your chances of getting raises. Next to no company culture A very strong "I do not need to thank you because its your job mentality"