1.0
15 Jun 2020
Current employee, more than 1 year
Joplin, MO
Recommend
CEO approval
Business outlook
Pros
Working at the office was great! Mostly good people! Normal call center! Then we were sent home to work!!
Cons
Now working @home because of covid, and since we remote into our stations and use a VPN, agents have system issues everyday and are unable to login to work. We follow procedures and inform our bosses but they are pointing us when their systems are not working properly and not paying us for our time! This is very wrong with any company and depending on your relationships with TL's and OM's some people are being told that they can not take certain medications even if they are prescribed! Not a great experience from a company who is 'Suppose' to have integrity!