Easy work, poor leadership, disrespectful management - Customer Service Representative Alorica Employee Review

2.0
29 Feb 2012
Recommend
CEO approval
Business outlook

Pros

Steady hours, mind-numbingly easy work, lots of interaction with customers (via phone), chances for lots of people to advance in the company

Cons

Hours are subject to change when a "shift bid" comes into effect (no matter if you want your hours to change or not) every few months. While in training, the trainers are both disrespectful and patronizing. Company was not willing to work with me (despite this long speech about how much they love their employees and want us all to succeed and have invested all this money into each of us) when childcare became an issue.

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1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They have a friendly staff

Cons

The building had roaches, dusty vents, uneven paint, and I even stepped on pee once in their bathrooms

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