Remote work is great, but job security is poor - Customer Service Representative Alorica Employee Review

1.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I loved it was remote & work from home.

Cons

They will fire you even if you have been there over 7 years. our client terminated the contract and they did not move us anywhere. they chose favorites to furlough. HR only cares about herself and the operation managers are horrible ! They do not care about you or will they give out any raises.

Explore other reviews about Alorica

4.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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