Good for beginners, but low pay and few benefits - Customer Service Representative (CSR) Alorica Employee Review

3.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good for newbie in Call center

Cons

Low pay, few benefits, their HMO is the worst, and expect that you will always be transferred to other LOBs

Explore other reviews about Alorica

4.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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