Alorica is ok, but has issues - Customer Service Representative Alorica Employee Review

3.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The pay, free food, great building, safe area, and good training.

Cons

The insane metrics, the drama on the production floor, the time off, and some bad Team Managers. There basically is no work/life balance. Not many people get 2 days off in a row. I was recently laid off along with a group of other employees. I find it disturbing that they outsource payroll and timekeeping to the Philippines.

Explore other reviews about Alorica

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The Bonus accesible opportunities to grow

Cons

Monday to Saturday many changes going on.

2.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home.

Cons

Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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