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      Alma

      Engaged employer

      Alma reviews

      Aggressively offshoring / no transparency / frequent layoffs - Operations Alma Employee Review

      1.0
      10 Apr 2026
      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      The company previously had a strong mission-driven culture, before the significant shift toward prioritizing cost-cutting over ethics

      Cons

      Strategically eliminated half of the Ops/Claims department a week before annual reviews and raises (which had been repeatedly postponed). The majority of work was sent out of the country for cheaper labor, while the company publicly claimed the reduction in force was due to AI. Constantly preaches about how transparent they are while practicing the opposite. Having seen multiple layoffs over the past few years, it is clear that even for long-term employees (3+years) and strong performers, tenure and performance do not guarantee security here.

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      5.0
      3 Jun 2026
      Mental health clinician
      Recommend
      CEO approval
      Business outlook

      Pros

      Make your own schedule No client minimum Lots of referrals AI documentation assistant

      Cons

      Have to pay annual subscription

      1.0
      24 Jun 2026
      Claim operations
      Recommend
      CEO approval
      Business outlook

      Pros

      A paycheck. I can honestly find no other pros.

      Cons

      High performers are looked over for promotions and favoritism is what drives the culture. Horrible work/life balance if you are not management due to the metrics they continue to increase with little to no raises. Benefits slowly getting taken away and "perks" are pretty much non-existent or are limited and cumbersome. Overall the culture is horrible. You feel pressured daily to complete metrics that are unreasonable to ensure you never exceed. Raises are .50 and do not even start to cover inflation or your worth. Both your mental and physical health will suffer. If you think that because Alma is a Mental Health company they will care, I can assure you they don't. Even stated in All Hands meeting "This is not a Mental Health company" when an employee mentioned concern for the culture and their Mental Health. "We are a Health-Tech company".

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