Pros
The PTO and schedule flexibility.
Cons
There is so much work and very little work/life balance, which leads me to believe the company doesn't care about the employees or customers. Management places unrealistic expectations/goals on the employees, assigns unmanageable workload. 70 - 80+ bi claims in a single month is the norm. Adjusters handle claims for 6-10 different states, and it's difficult to keep up with the constant changes. People are jumping ship...constant revolving door. When I realized that other insurance companies are paying their entry level LDU adjusters the same pay I was getting as a tenured employee at Allstate, I realized I was at the wrong company. I wouldn't recommend working here unless you are prepared to sacrifice your well-being and personal time.