Esurance and Allstate Claims Handling Experience - Anonymous employee Allstate Employee Review

2.0
28 Dec 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours and friendly low-level management. Lots of training materials at disposal and good benefits/PTO. Work from home is amazing. Good company for corporate ladder climbing.

Cons

Extremely poor communication on transformative growth and horribly low and unfair pay for the workload. FNOL department is god awful and messes things up daily. High claim volume of at most 11+ new losses per day makes for insane call volume and nearly impossible desk management. They'll fire tenured reps for only not meeting 1 metric. I could write an essay on how little appreciation I feel as a tenured employee here with Esurance / Allstate.

Explore other reviews about Allstate

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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