I heard that it once was a good place to work. - Claims Adjuster Allstate Employee Review

2.0
5 Feb 2009
Recommend
CEO approval
Business outlook

Pros

It's a large company, so if you are mobile you may have a lot of opportunity. You may have the ability to go to different states or try different jobs within the company. There is also a sense of stablity since it's a large company,

Cons

The system is designed to hinder and not help. Management does not listen to the employees. They waste employees' time with surveys that they seem not to pay attention to. Certain regions and departments provide little to no growth opportunity. So you may get stuck in a position. An example would be the claims department, unless you are mobile. And each office seems to be managed differently. Some offices are way more lax then others. The pay is horrible. They pay the new claims employees under 40k, but want you to have a degree and work over 40 hours/week. Really does not seem fair. And the raises in our office at least are the same for mostly every one. Too much busy work, i.e. list and emails.

Explore other reviews about Allstate

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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