Allstate was a great place to work for, outsourcing is an issue though - Service Desk Analyst Allstate Employee Review

5.0
18 Aug 2011
Recommend
CEO approval
Business outlook

Pros

Family oriented company, employee recognition program a plus, benefits are better than most companies i have worked for

Cons

Outsourcing is a big issue, language barriers, guideline adherence issues

Explore other reviews about Allstate

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance can work hybrid

Cons

Only earn 6 percent on total premium sold. Don’t earn on renewals.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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