Working for AUS is to accept you are a cog in the machine. - Account Manager Allied Universal Employee Review

2.0
4 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Account management pay can be excellent but is dependent on the contract. As the third largest employer in the US, you can find an AUS job in any major city in the country.

Cons

Zero branch support for account managers, and you will be left to cover shifts exclusively on your own. Whoever the branch office will insist you support them in special requests, even if it means leaving your shifts open. If you work directly as an operations or client manager, branch leadership will repeatedly promise raises without providing any documentation, and when the time comes for your increase, the increase will not be available in "the current branch budget" but just hold out for next year. I was told this three years in a row.

Explore other reviews about Allied Universal

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job nice people training is great

Cons

Can have your smart phone at all

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The role provides subsistence-level wages, offering little financial security.

Cons

Management arbitrarily downgraded my position from full-time to part-time, yet still demanded overtime. I grew overwhelmed and complained that overtime was impeding my health. After that I was told then don't do overtime like it wouldn't negatively affect me. After moving me from a solid post to a flex post, they expected me to show up with only an hour's notice. They then used an "available quota" as an excuse to terminate me after creating a schedule that made it impossible to succeed.The company's adaptive workflow seamlessly absorbs last-minute modifications with zero friction. Advice to Management: Treat your employees' time with respect instead of setting them up to fail with unrealistic scheduling and quotas. I advise management to invest more heavily in employee development and modernizing our core tools. Providing clearer pathways for advancement and better operational resources would significantly boost morale and retention.

See reviews by: Helpful|Rating|Date|All