Pros
It's a fast growing business, which partners will lots of great names in the travel and other industries (e.g. Kayak, Delta, American, United and other major airlines). I get to work with smart and knowledgeable colleagues who care about the business and customers. Mike Nelson, CEO of the company, is a great leader who managed to turn the business around and make it the market leader in the travel insurance industry. The company offers a lot of international career opportunities since it is part of a larger, global company Allianz SE. There are a plenty of training and growth opportunities.
Cons
It's a highly regulated industry. A lot of effort is spent on making sure everything we do is compliant with thousands of state-specific rules and regulations. However, the company is well positioned to succeed and thrive in this tough environment. The leadership instills the culture of caring and doing what's right by the customer, which in turns meets or exceeds what the regulators what it to do. The same cannot be said about the company's competitors.