Pros
Fairly dynamic work environment, occasional perks.
Cons
Management is irresponsible, self centered, pushy, and unrealistically minded. The call center needs some up dating and some windows, the scripting and marketing is aggressive and sneaky. Using a bate and switch tactic is deceitful and wrong. They only target those people who have lower incomes with the bate and switch, and then smooth talk and some what aggressively sell to home owners that just cannot afford the product. Additionally, the compensation and budget for the departments is extremely unbalanced and extremely backwards. The call center gets blamed for the salesmen not selling because they are writing bad leads, but the salesmen do not seem to ever blame themselves. It is tough to be motivated when pretty much no matter what, the lead generation teams always get blamed for the issues, have the lowest budget, and get the short end of the stick.