Overworked, Underpaid - Customer Success Manager Alight Solutions Employee Review

1.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Work from home, people are mostly nice…

Cons

I work over 14 hours a day and into the early hours almost every day. I ask for more resources, but the company doesn’t have any. We went public recently and our stock isn’t doing well, so no one has gotten raises since 2021. No one is happy working here. It used to be a great company with a great reputation, but it’s all in the toilet now. Do not work here.

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Alight Solutions Response
1y
Thank you for your feedback and for bringing this issue to our attention. We are sorry to hear that you felt overworked during your time with us. We understand that a healthy work-life balance is crucial for the well-being and productivity of our employees. We are taking steps to review our workload distribution and policies to ensure that our team members are supported and have ample time to rest and recharge.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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