You could do better - Anonymous employee Alight Solutions Employee Review

2.0
23 Jul 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, coworkers, work from home for now

Cons

This job is heavy client facing. Not one or two but easily 10 plus. To keep up, you will have to work 45+ hours a week and if you don't then they will blame you for it. The client is always right and DAs are often the scape goat. This company was taken over by Alight but you will see similar posts of ridiculous work expectations under Hodges Mace. Training is even more terrible and culture is bad. Turnover is high and people are leaving or plan on leaving soon. Even veterans ( which is sadly 3 or 4 years) are leaving. Q4 is demanding season for DAs and there is no PTO for Thanksgiving or Christmas. There is no reason to come here and take on this stress.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

avatar
Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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