Alight Solutions

Alight Solutions reviews

Good, but declining - Director Alight Solutions Employee Review

3.0

11 Mar 2019

Director

Recommend

CEO approval

Business outlook

Pros

Decent pay, very good benefits, good managers, fantastic colleagues, collaborative organization, fair practices, very inclusive culture, opportunities for advancement, mostly fair and responsible promoting practices rather than playing favorites

Cons

LONG hours, company is failing to live its values, culture is deteriorating, severely short-staffed in some areas by management choice

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5.0

2 Dec 2025

Administrative support specialist

Recommend

CEO approval

Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

Alight Solutions Response

6mo

Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.

3.0

24 Jun 2026

Senior customer service representative

Recommend

CEO approval

Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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Alight Solutions

Good, but declining - Director Alight Solutions Employee Review

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