Great potential to grow and help others - Customer Care Team Manager Alight Solutions Employee Review

4.0
23 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Cheap benefits, great environment, the company really cares for their colleagues and customers, and has an organizational culture that strives for excellence every day

Cons

Work Overload, Pay could improve, Environment can become hostile and stressful at times. The company targets for innovation but since senior leaders have long years with the company, there is a resistance to change

Explore other reviews about Alight Solutions

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

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Alight Solutions Response
1mo
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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