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      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      CSR III - Customer Service Representative III Alight Solutions Employee Review

      2.0
      9 Jan 2018
      Customer service representative iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, acceptable work volume,

      Cons

      Work life balance, benefits are expensive, and advance opportunity are much harder to come by

      Explore other reviews about Alight Solutions

      5.0
      2 Dec 2025
      Administrative support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility Work life Balance Very customer centric

      Cons

      Some deadlines can be hectic

      avatar
      Alight Solutions Response
      6mo
      Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
      4.0
      19 Jun 2026
      Health consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great for entry level, benefits are amazing, unlimited PTO

      Cons

      long hours during open enrollment, you need a ton of adaptability with company structure changes.

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