Stable position to work - Senior Customer Service Alcoa Employee Review

4.0
19 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Pay is adequate for work Managers help in workload Never felt singled out

Cons

Use of flexible start time would be beneficial

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Alcoa Response
6y
Thank you for that feedback. Flexible start time policies are under review currently and we should see some forward movement and/ or feedback in 2020. - Alcoa HR

Explore other reviews about Alcoa

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Company truly cares about its values and is willing to support projects that have high value

Cons

IT presents many barriers to efficient work.

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work 100% remote.

Cons

ITAS OTC Manager has no clue how to manage, encourage development, or plan growth. He was too busy trying to keep his skills up and not actually cultivate newcomers and manage well. I felt alone and not supported by my manager. The environment is not great for newcomers to the company. The team supposedly has so much work, but was able to lay me off after returning to work from health event. Complete and utter joke. They do not honor their core values. Beware of this place.

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