Alaska Airlines...the not so friendly skies. - CSA Alaska Airlines Employee Review

2.0
13 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Flight Benefits, Meet "interesting" people, and gain valuable patience skills.

Cons

Do you enjoy being underpaid, overworked, mistreated, and abused? Come to Alaska Airlines where the friendly skies are filled with entitled customers who demand miles, treat you like crap, and your management doesn't care. At Alaska Air you can relive the olden days of flying with stewardesses and customer service agents that have been around since the first plane took off! Come and fly the friendly skies with Alaska, killer of your faith in other human beings.

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3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment and culture. Leadership is strong.

Cons

Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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