Q: What are the top reviewed jobs at Alaska Airlines?

Flight Attendant (328) , Customer Service Agent (131) , Customer Service Representative (72) , CSA - Customer Service Associate (68) , Reservations Agent (55) , Manager (26) , Customer Service Agent (CSA) (25) , CSA (24) , Customer Service (16) , Ramp Agent (16) , Customer Care Representative (14) , Aircraft Maintenance Technician (13) , Airline Pilot (13) , Reservation Sales Agent (13) , Senior Software Engineer (13)

Question 1

Does Alaska Airlines pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Alaska Airlines employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Alaska Airlines. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Alaska Airlines?

Accepted Answer

79% of Alaska Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Alaska Airlines 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

Question 3

What are the top reviewed jobs at Alaska Airlines?

Accepted Answer

Flight Attendant (328), Customer Service Agent (131), Customer Service Representative (72), CSA - Customer Service Associate (68), Reservations Agent (55), Manager (26), Customer Service Agent (CSA) (25), CSA (24), Customer Service (16), Ramp Agent (16), Customer Care Representative (14), Aircraft Maintenance Technician (13), Airline Pilot (13), Reservation Sales Agent (13), Senior Software Engineer (13)

Question 4

What are the pros of working at Alaska Airlines according to real employee reviews?

Accepted Answer

"Great benefits and very flexible." ((in 208 reviews)); "Flight benefits are great and perfect for interns to travel to different places together during the weekends." ((in 195 reviews)); "you get to travel for the job and a lot of the people you work with are great!" ((in 119 reviews)); "They have great travel benefits and medical" ((in 104 reviews)); "Great coworkers and love the uniforms!" ((in 64 reviews))

Question 5

What are the cons of working at Alaska Airlines according to real employee reviews?

Accepted Answer

"Pay is low and competitor airline without union pays starting CSA $5 more an an hour at same airport." ((in 146 reviews)); "long hours its cold and icey" ((in 38 reviews)); "The salary is low and the hours are hard." ((in 25 reviews)); "Upper management is extremely indecisive and unorganized, causing wasted design time, an unnecessary amount of revisions, and sometimes just throwing entire projects away and starting over." ((in 22 reviews)); "Favoritism, some lazy leads (not all), a little racism, a little hostile work environment, senior agents will try to get new hires fired and low pay starting out." ((in 15 reviews))

Question 6

What are employees saying about Alaska Airlines redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alaska Airlines redundancy and their outlook for job security at Alaska Airlines in 2026.

Alaska Airlines

Great company culture with strong values and supportive team - Customer Service Agent (CSA) Alaska Airlines Employee Review

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