I thought it was going to a great change - Scheduling Coordinator Akron Children's Employee Review

I’m sad that the team is not appreciated by the hospital and departments that we take the calls for. The supervisors work harder than upper leaders like managers and it’s obvious that they are Stretched very thin. I have worked an environment were the supervisors worked hard and are too tired to attend to their team. Upper management is very lazy and never at work. I’m surprised that my supervisor is still with the company since there has been a lot of change. The seniors are rude and get smart with you, so you don’t want to ask questions. I’d rather just get an error than ask them for help, and the trainers do not know much about questions and their supervisor is always talking and acting inappropriate. I think the vaccine mandate should not have been for the call center since we work from home. This place has changed in the 8 months I have been here. Just working thru winter months then I’m out