Toxic - Anonymous employee Airbnb Employee Review

Culture Culture Culture They take themselves way too seriously and there is no margin for error. The environment is toxic, oftentimes speaking to people in disrespectful and rude tones. I was literally screamed at and spoken down to as if I was nothing. It's very much decision by committee, but the most popular person - not the best idea - wins. I cannot tell you how many times I would advocate for something, have my idea turned down only for leaders to present it as their own idea just a few months later. Work/Life balance doesn't exist. Because everyone is remote, they expect you to be available at any and all hours. My boss literally emailed me on Christmas and New Years Eve. It.Never.Stopped. And they would share a firehose of documentation, rarely with context, and by the time you had a chance to review any of it they would have already moved onto the next thing with a whole new set of disorganized documentation - then in the same breath talk about needing to streamline all the documentation. It was like a fire drill orchestrated by an executive with ADHD every single day. Truly maddening. They work incredibly fast paced - which can be a great thing - except they don't ever have moments of thoughtful reflection and/or planning to ensure that the work they're so diligently focused on getting out the door is 1) done well or 2) the right thing to be spending resources on in the first place. They pivot so often, you spend most of your time planning, no time deploying, only to have the plans thrown out. For being a digitally native company, it's really sad how little they actually understand about digital best practices and getting data on anything is like pulling teeth.