3.0
10 Jan 2017
Former employee, more than 3 years
Portland, OR
Recommend
CEO approval
Business outlook
Pros
Great benefits: PTO, great health coverage, a travel credit to use each quarter, meals provided. The Portland office is absolutely beautiful, with high end architecture and modern decor. The best thing about working at Airbnb is the people. The employees are some of the most interesting and adventurous people.
Cons
If you are joining Airbnb, get any job except in Customer Experience. This job is truly draining -- prepare to get screamed at by rich entitled people from all over the world. There is no room to move up in the company if you work in Portland. However, if you are in San Francisco, or in any other department, the opportunities are much better. Management does not understand the difficulties that customer experience faces.