Failures across the board at an institutional level. Very disappointing. - Anonymous employee Airbnb Employee Review

1.0
10 Jan 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you like free food.

Cons

ALL of the senior management at this company are only there because they've been at the company for the longest. They lack experience and most of all common decency as human beings. Most of them started as customer service reps and yet somehow are now senior managers. The clique-ish, immature, abrasive and confrontational atmosphere is becoming so thick you can smell it through the halls. There is a lack of business protocol and instead an abundance of theoretical strategy that gets them NOWHERE. They have succeeded in spite of themselves. I give this company another year before the hole in the dam erupts and they start flooding the streets with lost revenue and laid off employees. A true disgrace.

Explore other reviews about Airbnb

5.0
19 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good culture, cool product, great CEO

Cons

Too much politics; things are moving pretty slowly

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

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