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      Agoda

      Engaged employer

      Agoda reviews

      Challenging rote work - Customer Service Representative Agoda Employee Review

      3.0
      18 Mar 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Learn how to manage and adapt to fast paced work and sudden procedural changes

      Cons

      Extremely high demands and touchpoints, must ask for permission to go toilet during work hours (you are generally not allowed to leVe your seat) and constantly being monitored

      Explore other reviews about Agoda

      5.0
      13 Feb 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      11 Dec 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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